Customer Care

Customer Care

Durasheds is committed in offering you the best quality and innovative range of backyard storage products in the market today. Since 1998 we have been serving the needs of homeowners as well as contractors with their outdoor storage, building and fencing requirements.  

 We offer the most complete line of Storage Sheds, Greenhouses, Temporary Shelters, Expandable Insulated Building and housing systems, in addition to a wide range of Vinyl Fences, Gazebos and Trellises.

 We are actively adding more and more products to improve your backyard, so check with us frequently.

Our online Catalog is available to you 365 days a year and all your orders are processed online in real time.

If you prefer you can contact our Friendly and Experienced Sales Representatives are available from 8AM to 5PM, PST, Monday thru Friday. Call our toll free line 1.877.658.6569 anytime and if were busy or not available we will call you back promptly.

Thank you for shopping with us. We hope your shopping experience is a pleasant one and that you will visit our site often. Please do not hesitate to call us if you have any questions.

The products we sell

We only buy from premier manufacturers and larger distributors who ship the products you order directly from their respective locations. Because we use this "Direct Ship" process it means that our inventory handling and transportation costs are lower and we can usually present to you products at lower prices.

Pricing our products

Our Everyday prices are very competitive in most categories but if you find an exact online product at one of our ONLINE competitors and can provide verifiable information we will beat or match that price. It must not be a promotional price or a clearance offer and the total must include the shipping and handling price.
 
Payment Options

We gladly accept Visa, MasterCard, and American Express.

 

WARRANTY

 U.S. Polymers Inc. will send a replacement part free of charge, in the event of material defects and or workmanship for a period of 15 years from the date of purchase.

This warranty is extended only to the original purchaser. A purchase receipt or other proof of date of original purchase will be required before warranty service is rendered. In no event shall we pay the cost of flooring, labor installation or any other costs related.

This warranty only covers failures due to defects in material or workmanship which occurs during normal use and does not extend to color change arising due to normal weathering or to damage resulting from misuse or neglect, commercial use, failure to follow assembly instructions and the owner's manual (including proper anchoring of the shed), painting, forces of nature and other causes which is beyond our control.

We reserve the right to discontinue or change components. If a component has been discontinued or is not available, U.S. Polymers Inc. reserves the right to substitute a component of equal quality as may be compatible.

Limited and Exclusions.

There are no express warranties except as listed above. The warrantor shall not be liable for incidental or consequential damages resulting from the use of this product, or arising out of any breach of this warranty. All express warranties are limited to the warranty period set forth above. Some states do not allow exclusion or limitation on how long an implied warranty lasts, so the above limitations may not apply to you.

This warranty gives you specific legal rights and you may also have other rights which vary from state to state.